Participant Feedback

Evaluation Statistics

The following statistics are from HCA and In-house two-day introductory workshops.

• Average participant ratings on a 5 point scale from 1 (Poor) to 5 (Excellent):
• Average Overall Rating for the workshops = 4.5
• 56.5% of participants gave a rating of 5 out of 5
• Average rating for presentation and facilitation = 4.5
• Average rating for usefulness of content in relation to application to current roles the workplace = 4.4

Typical Comments on Evaluation Forms

“The Health Coaching skills will equip individual for assisting client in Chronic condition self-management. It will enhance trainer ability in Group programs, such as Chronic Disease Self Management Program, Stanford Uni, USA. (Physiotherapist, Ergonomist, Master Trainer CDSMP)”

“My role is to implement a chronic disease management program in community health, with a strong focus on self managements interventions. Health Coaching will be an invaluable component in this program, and I hope to have all program staff trained so we can embed it in our model.”

“Yes. It would be helpful (to others in my profession). I thoroughly enjoyed the course & with some practice I will try to implement in the surgery. Perhaps the GP's having some knowledge of HC would be beneficial in supporting as to implement it. There will be some challenges & it will take time & practice. Thank You”

“All Dietitians who work with patients need to be trained in this method. It is only after working for a few years with our traditional counselling model do we realise how ineffective it is.”

“Health coaching is an approach that is a complementary (if not critical) component of chronic condition self-management programs such as Flinders & Better Health Self-Management. I am looking forward to learning more and developing my skills to enable my clients to obtain better health outcomes.”

“A proactive approach to empowering individuals to take responsibility for their general health and wellbeing.”

“As a diabetes educator of some years duration I have learnt that there is no point in telling people to do anything without assessing if they want to do so and often having to assist people along the journey of change. These skills shared with us are wonderful tools for health care professional, helping us to assess readiness to change, helping with goal setting with the client. Everything was great as can put into practice immediately all the new skills and also confirmed that I already had and was using quite a few already. Great mix of new stuff and confidence boost that I was on the right track.”

“Very revealing experience to go through HC training. It was an eye opener to how much we can improve in client care and empowering them.”

“This workshop will change the way nurses practise. HC will make a difference to outcomes in chronic health with behaviour change. Would be great for all nurses to be trained in this model at university. “

“This workshop opened my eyes to other ways of dealing with patients who I may have labelled (unconsciously or consciously) as difficult/unmotivated etc. In reality they probably aren't - I just never realised the cues they were giving me and the questions I could have asked (or not asked) to help them achieve their goals (or even as basic as prioritising their goals or readiness to make them!) The art of allowing silence in a consult is one that all Dietitians need to learn. Thanks”

“As a dietitian, I can see how HC can reduce perceived barriers, ease resistance and get clients to change with greater long-term success.”

“As a physio, I am always frustrated by patients not adhering to exercise programs. This gives me a lot of insight into patients reasons for not complying and reasons for resistance. This course also then provides tools to assist patients to identify and motivate clients to achieve desired outcomes.”

“As a podiatrist, I find that most clients expect me to provide treatment & advice. This course has given me ideas to open up the dialogue with clients and explore better strategies by empowering them to make their own choices. I'm really looking forward to applying these new ideas. Thanks.”